How to buy?
Cart and payment are managed by PayPal, a fast and secured system. A PayPal account or a credit card is necessary to order. If you prefer to make a bank wire, please contact us at firstname.lastname@example.org.
Within 10 working days after payment has been received, we will deliver your order to the address you wrote in the PayPal page. We will send you the ‘Order Confirmation‘. Of course custom pieces and pre-orders are different.
Prices on the website are retail prices in Euros, taxes included (21% IVA). For countries out of the EU you will take in charge any possible custom fees.
If you are a retailer interested in selling BIIS please contact us at email@example.com.
After payment has been received, we will deliver your order within 10 working days to the address you wrote in the PayPal page. We will send you an ‘Order Confirmation’ email.
The shipping will take probably less than 7 days for Spain and 15 or more for the rest of the world (in Europe it can be around 5-10 days). If you want us to send it express please let us know when placing your order and it will be charged extra.
If you want an invoice, just get in touch with us at firstname.lastname@example.org.
For all international orders out of the UE, please note that your shipping charge does not include any customs fees that you may incur. We are not responsible for these additional fees. For international returns, the customer is also responsible for any additional customs fees.
If you want us to prepare your order as a gift, let us know and we’ll make a nice wrapping and write a note if you want to.
Returns & Exchanges
If you want to change or return your order, you have 10 days after you receive your order. Write us at email@example.com and we’ll tell you what to do. The jewelry must be in perfect condition, unworn and in its original packaging, and you will take care of the shipping back charges. In case it is our mistake, we will take care of the shipping.
For international returns, the customer is also responsible for any additional customs fees.
According to the Spanish Law No. 34/2002, July 11th, these terms and conditions of use apply to the BIIS’s web site located at www.biis.es. The site is the property of ESM, S.L., C.I.F. A-78943966, p/ Pintor Rosales 48, 8º, 28008 Madrid, Spain, 00 34 620 22 10 47, firstname.lastname@example.org.